A Paper Presented to the Southern Association of Agricultural Scientists
Agricultural Communications Section
Ft. Worth, TX
January 2001
Edith Chenault
Assoc. News Editor
Beth Barbee
Communications Specialist
Texas Agricultural Extension Service
Background
What Would You Do Without It?
Frowning kids sit glumly on an inflated dolphin at the bottom of an empty swimming
pool. A man appears desperate in front of a row of "out of order"
restroom stalls. A young man looks overwhelmed by piles and piles of dirty dishes.
The photographs reinforce a poignant question: What would you do without it?
In this case, the "it" is water. In Texas – which faces a serious
water crises – we needed to get a message out. At this time, we aren't going
to run out of water, but we are facing serious shortages in some areas. Water
also is becoming very expensive. Texas' surface water resources are limited
and its groundwater resources are being depleted. In the year 2050, the state's
projected water demand is expected to reach nearly 21 million acre-feet, but
supplies are expected to be only 15 million acre-feet. The Texas Agricultural
Extension Service needed to mount a water conservation campaign, and the 2000
What Would You Do Without It? campaign was born.
Farmers and ranchers in Texas are well aware of the water shortage; however,
urban residents had not gotten the message yet. Urban dwellers, at that time,
had been a secondary audience.
We felt there were too many tired, "Thou shalt not" messages out there,
and people weren't paying attention to them. A fresh approach was needed, especially
since this was an urban audience. We couldn't use the same methods we had used
with the rural audience.
Also, we were aiming to make people think about the issue without lecturing
them on what to do. We figured humor was the way to go. The material had to
be designed with a more contemporary look to compete with the thousands of messages
already out there and to catch the attention of a more sophisticated audience
than the Extension service had reached previously.
See No Weevil
Eradicating boll weevils from cotton fields is an expensive and lengthy
process-one that has met much opposition among many groups in many different
parts of the state. Last summer, the program had been going on in parts of the
state long enough to actually see a difference. The Southern Rolling Plains
of our state was just an official declaration away from being labeled "weevil-free".
Scientists, specialists and farmers all know that being declared weevil-free
is not enough, they must remain that way. We were asked by the Texas Boll Weevil
Eradication Foundation to create a plan of action to make both ginners and producers
aware of the importance of keeping equipment and fields clean and to alert them
to the dangers of contamination between zones. There was our problem and opportunity:
how to come up with a campaign that can get the attention of both ginners and
producers and get the point across.
Method
What Would You Do Without It?
We developed 2,000 sets of posters, 500,000 bill stuffers, and 60,000 educational
and marketing brochures. A Web site at http://savetexaswater.tamu.edu
pointed browsers to further information; there were 567 requests for pages during
April 2000. We had started with a budget of less than $10,000; administrators
were able to move more money into the effort for printing, and we spent approximately
$25,000 for the entire campaign. Five news releases were written and released
prior and during the month-long campaign (from mid-April to mid-May), with continuing
coverage of water shortages and research and the drought of 2000.
Additionally, a new water logo was designed, and plans are to use it in every
Ag Program-based water campaign in the state.
The primary targets were the top 13 populated counties in the state. County
Extension directors were the primary contacts, but materials also were offered
for use in every county in the state. County agents told us how many copies
they would need, and we sent the copies directly to them.
We took a more serious approach in what we called the Texas A&M Agricultural
Program's Water Efforts and Impacts publication. More than 5,000 were printed
and were sent to all counties. They were utilized heavily in the month-long
campaign. Extra copies were printed for in the legislative session which began
in January; it was distributed to members of the state's natural resources committee.
We thought our biggest obstacle would be getting the preliminary work past the
administrators who had asked us to develop the materials in the first place.
After all, this was a sharp deviation from the business-as-usual Extension campaigns.
However, we faced more criticism from county directors than administrators.
One district director was critical of the fact we used the Ag Program water
logo and did not use the Extension logo. However, one of the biggest praises came from the county director here in Fort Worth, who quoted a Gen-X'er in
the office as saying Extension had finally come to the new millennium.
Our success hinged on our ability to find arresting photographs that would leap
out and grab people's attention. We found stock photos, but their high cost
limited us to choosing only two. As it turned out, photos for two of the posters
were shot by an on-campus photographer.
We also had a extremely short turnaround time -- only a month -- to produce
and distribute the huge quantity of materials to participating counties and
cities. The internal hoops and paperwork also posed another major obstacle.
See No Weevil
First of all, we needed to know what kind of information was already coming
across the table to both groups. What are we up against? Are we going to have
to break through a lot of clutter and glossy, high-dollar campaigns? The answer
was yes. By visiting area gin offices and co-ops we found that their bulletin
boards and walls were plastered with information–and not just posters of rules
and regs and new laws, but also flashy posters from chemical and implement companies.
We also know that farmers are very well read. We know that they are up on the
latest trends, and we saw the clever ads that companies like Novartis and Cargill
were lining the pages of trade mags and journals with.
So.... what could we do to grab the attention of our audience and get our message
across? We decided to use a humorous approach coupled with the use of monochromatic
color schemes and old photographs. We thought the bland colors would actually
stand out against the bright, flashy ads and posters that line the bulletin
boards of the FHA office and the local gin. We also wanted an off-size poster.
The ginners that I talked to told me that they are bombarded with so much information
and ‘junk' that a smaller poster would have a better chance of actually making
the cut to get on the board. So, we went with it, making our posters 18"
by 20", smaller than the average poster size, but big enough to see across
the room.
Why did we do it this way?
Originally we wanted to have a picture that looked it could have come out of
any farmer's family photo album. We wanted to accomplish two things. First of
all, we want the audience (producer and ginner) to relate to the picture. Secondly,
we want them to wonder what that has to do with boll weevils.
The original idea came from the catch line- "keep it clean boys' with a
photo of boys wrestling or fighting in a duty field circa 1920s. But once I
spotted the dust bowl picture, I knew which way the campaign should go. Not
only would farmers-especially in the plains where we kicked off this campaign-
relate to this photo, but the dust cloud was a great visual for ‘infestation'.
We used the catch line, "If only it were this easy to see boll weevils
coming" and the slogan for the campaign became "See no weevil".
We used the same copy on all the posters, only the photographs and catch lines
changed.
Our second poster uses a photograph of two carpetbaggers and the catch line
"Anyone can be a carrier of boll weevils". It may sound a little suggestive,
but after moving in closer and reading our copy on the poster the audience will
get a clearer picture.
"We got rid of them, now we've got to keep them out. That means never move
farm equipment or raw cotton products from an infested zone to a clean zone
without knowing they're weevil-free." We wanted the audience to think "what
does this have to do with boll weevils or my field?" and judging the feedback
we've received, the posters accomplished that.
The third poster in the series uses a picture of a couple playing cards and
the catch line "We're still dealing with boll weevils". This poster
was especially well received by ginners and producers in south Texas, where
growing cotton is always a gamble.
The posters were complimented with informational brochures. One brochure was
designed for ginners and the other for producers.
The most important question to ask about the materials is do they convey the
intended message to the audience? We shouldn't ask them if they like the design
of the posters, or even if they find the posters funny, what we want to know
is does it get the point across. And the point we are trying to make here is
that, just because a field or zone is declared weevil-free does not mean the
producer and ginners can rest easy.
Results
What Would You Do Without It?
We did not do pre- and post-tests because of our extremely short turnaround
time. Money also was a limiting factor. Additionally, because the materials
were used in many different ways and at different times over several months,
it would have been difficult to determine results as well as identifying end
users.
Posters and marketing brochures were used in shopping malls.
We did get requests for materials from water departments in El Paso, Midland,
Fort Worth and Dallas. That's a high compliment when they also produce their
own materials. Also, the bill stuffers were used in the paychecks of faculty
and staff of most Texas A&M System schools and agencies.
Ann Cole, now-retired Extension communications specialist, Penny Banks, Experiment
Station communications specialist, Jeanna Pool, graphic artist, and Edith Chenault,
Extension communications specialist came up with the basic premise behind the
campaign, the list of materials needed and the budget. Pool designed the
posters and marketing brochure and publication, and Cole, Banks and Diane Bowen,
Extension communications Specialist, wrote the posters' copy. Banks wrote the
individual success stories in the marketing publication, while Chenault and
news team wrote the news releases.
See No Weevil
Because we are not actually spearheading this campaign- we just provided the
campaign materials, our results are limited at this time. This campaign rolled
out at the declaration of the Southern Rolling Plains as an eradicated zone
in July. As other zones reach this status the materials will be used more widely.
The materials are actually being distributed by the Texas Bowl Weevil Eradication
Foundation. The materials were very well received by the Foundation as well
as producers who have seen them and Texas Agriculture Commissioner, Susan Combs,
who was pleased by the timeliness and quality of our work.